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Service promise

At Bridgend Ford, we understand how important it is for you to stay on the move, and will carry out thorough servicing, maintenance and repairs to get you back on the road in good time minimising any down-time and inconvenience.

Our specialist RAC certified workshops, equipment and tools are the latest in the industry, and our technicians have been manufacturer-trained to the highest standards. That means you can rest assured your vehicle is in the best possible hands. And with plenty of commercial vehicle parking on-site, access to our facilities is simple. What’s more, everything is backed by our commercial vehicle service promise:

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Ford Express Servicing

Book a Ford Express Service and two of our technicians will "team up" and work together on your vehicle, increasing uptime and reducing expense to your business.

While-you-wait servicing

Should you choose to wait for your vehicle, relax in our comfortable waiting areas and enjoy free Wi-Fi while we attend to your vehicle. Please note, social distancing measures and COVID-19 guidelines are currently in place at Bridgend Ford. Learn more about the Ford Care Code here.

Extended Opening Hours

Our Transit Centre workshop is open for a minimum of 60 hours per week including extended Saturday opening hours. Please refer to our full opening hours here or contact us for more information. Please note, we also offer overnight servicing - simply drop your vehicle off before 4pm and we'll have it ready for you to collect by 9am the following day (must be pre-booked).

MOT's and other facilities

MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA Approved) can also be accommodated. Our Transit Centre holds many parts on-site with many more available for delivery by 9am the next day.

Unscheduled repairs

When your commercial vehicles aren't at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.

Priority treatment for urgent repairs

For incidents where your vehicle is off the road, initial diagnosis is carried out to same-day inspection, with parts ordered where necessary. We aim to complete most repairs the same working day.

Ford parts availability

Our Transit Centre holds many parts in stock and many more are available for next day UK delivery by 9am.

Genuine Ford parts quality

All parts are designed and engineered by Ford to manufacturer standards. Parts fitted to a vehicle outside of warranty carry a "fitted in service" parts warranty. We also stock a wide range of commercial vehicle tyres.

Ford diagnostics

For fast and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.

Ford trained technicians

Our Ford trained technicians receive ongoing training and are also supported by online technical information and a Ford technical hotline.

Dedicated back-up from Ford

An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service all available.

Alternative Transport

In response to the COVID-19 pandemic, we are currently unable to provide courtesy vehicles, collection/delivery or local lifts at this time.