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Here at Bridgend Ford we have been working round the clock to ensure the safety of our clients and team. To ensure safety, we have introduced a series of new measures, including:

PPE Station

Counter Screens 

Showroom Hosting Station

Sanitising Station

Social Distancing Signage 

Key Bags

Less Stock, More Room

Vehicle Sanitising

We hope the additional precautions we have put in place will alleviate any worries you may have when booking in work with our team. We are all here to support each other and welcome your feedback on our ‘New Normal’ services.


The New Aftersales Experience

To give you a better understanding of what to expect when you visit, please see below the new aftersales steps in place to ensure your safety.

Step 1:

One person only to enter the building. Please make a note of your mileage before entering.

Step 2:

Please go to the welcome host and sanitise your hands.

Step 3:

Your welcome host will give you a key bag and guide you to the key bagging area.

Step 4:

At the key bagging area, place only your car key in a bag provided with a key tag, noting your registration number and vehicle model.

Step 5:

Please take a seat at a wait station behind the key bagging area.

Step 6:

You will then be called by a service advisor with further instruction.

Step 7:

Only return to the service counter when advised to do so by your service advisor

Please note:

If you are waiting with us at a designated wait station. WiFi is provided for your comfort. However, we recommend waiting off-site where convenient.

Our team is operating with extreme care to ensure your vehicle is safe to touch and safe to drive. Your vehicle will be cleaned before and after your appointment.

Want to see what else is new at Bridgend Ford? View the videos below for more information about our services!

Virtual Sales Assistance

Book a meeting with our team and find out everything you need to know about your next vehicle purchase. We have a digital support department dedicated to providing you with the information you need. 

Virtual Sales Assistance 

Buying Online

We have a new service that allows you purchase a vehicle online from the comfort of your home. Got a question for our team? Ask our team any questions via our live chat service!

Buying Online