What our Customers Say About Us

  • "Very friendly and helpful. Gave my daughter a huge balloon so she was happy also!"  said MissP. of Porthcawl 18/1/2012
  • "Richard McDonnell is excellent at his job. That is why I keep going back to Bridgend Ford."  said Mrs D. of Caerphilly about the New Car Sales Department - 16/1/2012
  • "Salesperson contacts me directly to keep me informed of available offers, allowing me to decide when it is the most appropriate time to purchase a new vehicle." said Mr R. of Pontypridd about the New Car Sales Department - 10/1/2012
  • "The sales team could not have been more helpful." said Mrs H. of Warrington about the New Car Sales Department - 9/1/2012
  • "I always come back to Ford Bridgend. I have had a mobility vehicle with Ford since March '98, and Chris Way has been may Sales Person since 2001. He always goes out of his way to help me, and he makes the whole process seem effortless. That is why I always return to Ford. I hope Chris will remain in your team, he definitely is an excellent Sales persons. He is efficient, trustworthy, loyal and fair. Many thanks Chris and Bridgend Ford." said Ms P of Brackla about the New Car Sales Department - 14/12/2011
  • "Sales representative (Gary Hitchcott) was great, kept me up to date with vehicle delivery, got me the very best for the money I had to offer and overall had fantastic customer service skills. He has been very well recommended to family and friends as has Bridgend ford. When Gary went on holiday, for two weeks he passed me along to another sales representative who was as equally as good and very much appreciated." said Miss P of Bridgend about the New Car Sales Department - 12/12/2011
  • "It was a very enjoyable experience and credit goes to Richard McDonall at Bridgend Ford. I hope to do business with him again" said Mr W of Porthcawl about the New Car Sales Department - 12/12/2011
  • "I cannot fault the sales team at Bridgend Ford." said Mr C of Pencoed about the New Car Sales Department - 12/12/2011
  • "Superb knowledge of all the vehicle features. i have bought cars in the past where the salesman just handed me the keys and waved me goodbye. Richard (McDonnell) knew it all and i am glad he took the time to explain" said Mr F of Maesteg about the New Car Sales Department - 7/12/2011
  • "My first time to go to bridgend ford , before my visit I made enquiry over phone which was helpful , when i arrived there the dealer was friendly helpful and my experince was brilliant and was looking forward to my new car and at present enjoying my new car" said Miss G of Porth about the New Car Sales Department - 2/12/2011
  • "It was nice that Rob (Fryer) kept us informed with any updates on delivery etc.)" said Miss F of Maesteg about the New Car Sales Department - 1/12/2011
  • "To the service Manager, Just like to convey my sincere thank you to your service team in the excellent way you have carried the service on my car. Please convey my thank you to your team member who carried out my service and also to the young lady on the front desk in the professional and courteous way she looked after me. If I am again in Bridgend plant and my car requires a service I will use your services again."S Gill (Dave) 28/10/2011
  • "A pleasant welcome, also directed me to a comfortable waiting area, and gave me the length of time I'd have to wait, that was spot on".Service S-max 04/10/2011 R Jeff Cardiff
  • Serviced car at time convinient for me quality of telephone conversion at time of making the appointment for the Service and politeness of person taking my call"Service C-Max 06/07/2011 B Sackett Mid Glam
  • "I recently bought a 2008 Ford Mondeo Titanium X from your Used Car Sales Department and I feel implored to write this letter in appreciation as the standard of salesmanship I experienced was outstanding.  I was hesitant at first as I have had bad experiences buying cars in the past, but your sales executive Rad soon put me at ease.  He worked very hard to get us a good deal and it was Rad's friendly nature that resulted in me spending the money at your garage over several others.  I have no doubt that your garage will be the first place I visit when I am due to change my car in the future, and I will be going straight to Rad" - Mr. Davies, Port Talbot.
  • "To all the Ford Bridgend Service Team - from the young lady who booked my car in to the mechanics who fixed my exhaust .... and the MOT Inspector - Thanks so Much.  My car has never sounded or felt this good.  Thanks a million" - Ms. Brown, Bridgend.
  • "I want to let you know what an extgremely helpful and personable salesman Tom has been throughout the whole process of buying my car.  I had already called into another local Ford Dealership on the afternoon a few weeks ago before visiting Bridgend Ford.  I must say, Tom's friendly and helpful attitude was a breath of fresh air.  He couldn't have been more keen to assist, and yet not at all in a pushy way.  He made the whole process of purchasing my new Ford Fiesta a simple, straight forward and enjoyable experience" Dr. Howells, VOG