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CURRENT VACANCIES AT BRIDGEND FORD



Light Commercial Vehicle Technician

We are a family-run business based in Bridgend that has proudly served the community since 1986. Bridgend Ford is one of South Wales’s largest privately-owned Ford Main Dealers. With an exemplary reputation we are constantly striving to provide the best service in the industry. We pride ourselves on delivering an excellent experience along with building careers for our employees.

Our Commercial Vehicle Service Department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated technician who has a passion for working on vehicles with a ‘right first-time’ attitude, to join our talented team.

As a Bridgend Ford Commercial Vehicle Technician, you will be responsible for the maintenance and repair work of commercial vehicles for our customers. You will also ensure that you deliver an outstanding customer experience.

To be successful, you will:

  • Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
  • Have proven experience of repairing vehicles to the highest standard, achieving and exceeding targets, with a minimum of 2 years of experience.
  • Have exemplary technical skills.
  • Be committed to achieving and exceeding targets for quality and customer experience.
  • Have a formal qualification in Automotive City & Guilds/ NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
  • Provide the highest levels of customer service - understanding the importance of repeat business.
  • Have a full driving licence (no more than six points)

Don't worry if you are not currently working for Ford, we have the training and facilities to help you make the next big step in your career.

Your role will include:

  • Regular vehicle maintenance.
  • Diagnosing and fixing vehicle faults.
  • Using IT-based diagnostic software.
  • Conducting video health checks of all vehicles to show existing and potential concerns.

We provide a leading remuneration package that significantly rewards hard work and quality of work.

Salary starting from £28,000 plus bonus.

This is a permanent, full-time position.

40 hours per week, Monday to Friday 8:30am – 5pm plus 1 in 3 Saturdays as overtime

BENEFITS:

We recognise and reward hard work, loyalty, and achievements. As well as competitive salary you will also benefit from:

  • Rewarding Bonus Scheme
  • Subsidised New Vehicle Purchase Scheme for you and your family.
  • Vehicle maintenance discount
  • Parts purchasing discount.
  • 30 days paid annual leave including Bank Holidays
  • Length of service rewarded with additional holidays.
  • New employee referral scheme.
  • Vehicle purchase referral scheme.
  • Access to courses for professional development
  • Free parking
  • Manufacturer training

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards quality and hard work?

To apply please send a copy of your CV to rob.hallett@bridgendford.co.uk



Motor Vehicle Technician

We are a family-run business based in Bridgend that has proudly served the community since 1986. Bridgend Ford is one of South Wales’s largest privately-owned Ford Main Dealers. With an exemplary reputation we are constantly striving to provide the best service in the industry. We pride ourselves on delivering an excellent experience along with building careers for our employees.

Our Service Department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated technician who has a passion for working on vehicles with a ‘right first-time’ attitude, to join our talented team.

As a Bridgend Ford Motor Vehicle Technician, you will be responsible for maintaining, diagnosing and repairing mechanical and electrical faults on a variety of vehicles. You will also ensure that you deliver an outstanding customer experience.

To be successful, you will:

  • Be an ambitious, enthusiastic individual, and an asset to an already successful team.
  • Have a proven track record of repairing vehicles to the highest standard, achieving and exceeding targets, with a minimum of 2 years of experience.
  • Have exemplary technical skills.
  • Be committed to achieving and exceeding targets for quality and customer experience.
  • Have a formal qualification in Automotive City & Guilds/ NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
  • Provide the highest levels of customer service - understanding the importance of repeat business.
  • Have a full driving licence (no more than 6 points)

Don't worry if you are not currently working for Ford, we have the training and facilities to help you make the next big step in your career.

Your role will include:

  • Diagnose and repair mechanical and electrical problems in vehicles.
  • Regular vehicle maintenance.
  • Using IT-based diagnostic software.
  • Conducting video health checks of all vehicles to show existing and potential concerns.
  • Keep records of work performed on each vehicle.

We provide a leading remuneration package that significantly rewards hard work and quality of work.

Salary: £24,000 - £32,000 per year OTE

This is a permanent, full-time position.

40 hours per week, Monday to Friday 8:30am – 5pm plus 1 in 3 Saturdays as overtime

BENEFITS:

  • We recognise and reward hard work, loyalty, and achievements. As well as competitive salary you will also benefit from:
  • Rewarding Bonus Scheme
  • Subsidised New Vehicle Purchase Scheme for you and your family.
  • Vehicle maintenance discount
  • Parts purchasing discount.
  • 30 days paid annual leave including Bank Holidays
  • Length of service rewarded with additional holidays.
  • New employee referral scheme.
  • Vehicle purchase referral scheme.
  • Access to courses for professional development
  • Free parking
  • Manufacturer training

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards quality and hard work?

To apply please send a copy of your CV to rob.hallett@bridgendford.co.uk

We are an equal opportunity employer and welcome everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know



Service Advisor

We are a family-run business based in Bridgend that has proudly served the community since 1986. Bridgend Ford is one of South Wales’s largest privately-owned Ford Main Dealers. With an exemplary reputation we are constantly striving to provide the best service in the industry. We pride ourselves on delivering an excellent experience along with building careers for our employees.

We have an excellent opportunity available for an experienced and highly motivated customer service professional who has a passion for exceeding customer expectations to join our team.

We provide a leading remuneration package that significantly rewards hard work and excellence in customer care.

To be successful, you will:

  • Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
  • Have a proven track record of delivering excellent customer service,
  • achieving and exceeding targets, with a minimum of 2 years of customer handling experience.
  • Have a stable career history.
  • Have exemplary time management skills.
  • Be committed to achieving and exceeding targets for quality and customer experience.
  • Provide the highest levels of customer service - understanding the importance of repeat business.
  • Be very comfortable using computers
  • Have a full driving licence.

Don't worry if you are not currently working for a car dealership, we have the training and facilities to help you make the next big step in your career.

Your role will include:

  • Understanding customer requirements
  • Keeping customers up to date
  • Invoicing
  • Negotiating sales for required work identified by technicians

We recognise and reward hard work, loyalty and achievements. As well as competitive salary you will also benefit from:

  • subsidised New Vehicle Purchase Scheme for you and your family
  • Vehicle maintenance discount
  • Parts purchasing discount
  • 30 days paid annual leave including Bank Holidays
  • Length of service rewarded with additional holidays
  • New employee referral scheme
  • Vehicle purchase referral scheme
  • Access to courses for professional development
  • Free parking
  • Manufacturer training

This is a permanent, full-time position.

A rota averaging 45.5 hours per week with shifts between 7:30am and 6pm Monday to Friday. 1:3 Saturdays 8am – 3pm.

OTE: £27,000 - £30,000

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards hard work?

Apply now by sending a copy of your CV to rob.hallett@bridgendford.co.uk



Are you ready to become our next apprentice? We are always on the lookout for young and ambitious talent to strengthen our workforce, could this be you? Register your interest now.

Register Interest in Apprenticeships




Can’t find the position that’s right for you? Register your CV

We are always searching for new talent to join our team! So even if we don’t have a position for you at the moment, we could possibly have one in the future.

Please send us your CV to info@bridgendford.co.uk and tell us which position you would like to be considered for.

Your application will be kept in our system and sent to the relevant manager when they advertise a new role in the future that matches your experience and qualifications.


We are a supporter of 'Drive My Career'. Visit the link below to find out more

Drive My Career


If you believe that you would be well suited to our job requirements, please send us your CV using the information provided. We receive large numbers of applications and it may take some time for us to read through them all. If you have not received a response from us within 4 weeks then you have been unsuccessful. All CV’s that we receive will be kept on file for 6 months and then permanently deleted. If you would like to learn more about how we protect your information please take a look at our Privacy Policy which you will find on our website.

Our Values

Our family-run business is well established and committed to business sustainability, ensuring our employees have a stable work environment.

We prioritise a visionary mindset, teamwork, inclusivity and integrity in all our operations. Our employees are cared for and values members of our team.

welcoming
We are a family-run business that welcomes all guests and employees, offering security, consistency and exclusivity

IS

  • Making time for everyone who enters our business
  • Acknowledging others straight away with a smile and eye contact
  • Ensuring the business looks welcoming outside and inside
  • Taking time to find out what someone needs
  • Introducing all new employees to their colleagues and giving them the right induction to the business
  • Open style and approach to customer service and sales

IS NOT

  • Giving a different level of service to different customers
  • Ignoring new people or customers
  • Making it hard for new members of staff to integrate
  • Eye rolling at colleagues and customers when asked something
  • Saying negative slights that marginalise others
  • Forming small groups that exclude others
  • Treating people differently just because they are from another department or a different grade
integrity
We hold each other personally accountable to the highest standards of behaviour including honesty, trustworthiness and commitment in all we do

IS

  • Trusting someone to do what they say they are going to do
  • Keeping promises/your word to yourself and to others
  • Telling the truth
  • Owning up to mistakes/damage caused straight away and learning from it
  • Doing the right thing even when no one’s watching
  • Keeping people informed at all stages of the process/journey and following up

IS NOT

  • Talking about others in meetings or in conversations; spreading rumours
  • Lying or covering up mistakes
  • Taking other employees’ tools/equipment without asking
  • Lack of transparency of information about the business/changes in the business
  • Taking too long to get to the point when giving feedback
  • Failing to do the job to the best of your ability
empathic (caring)
We work hard to create a culture that is trustworthy, supportive and caring for all our employees

IS

  • Treating our employees and guests with care and respect
  • Taking the time to listen and be considerate of different needs
  • Taking responsibility for checking in on colleagues – from their own team and other teams
  • Noticing when someone is struggling and helping
  • Recognising contributions towards the success of the business with thanks and rewards
  • Regular and effective 121’s
  • Concern for safety taken very seriously

IS NOT

  • Treating employees differently
  • Being aggressive to and/or bullying employees
  • Ignoring issues and hoping they will go away
  • Showing favouritism
  • Allowing banter to become hurtful
  • Failing to see the negative consequences of your actions
teamwork
We are inclusive and collaborative and always support one another, ensuring our employees have fun and enjoyment in their day-to-day work

IS

  • Appreciating and helping all team members
  • Getting to know each other as people i.e. team building, socials, shared spaces to build a strong sense of camaraderie
  • Treating everyone the same no matter what department
  • Taking on work even if it does not directly benefit you e.g. from another department
  • Understanding all team member roles and team success factors
  • Trusting you can have a difficult conversation and the team will be ok

IS NOT

  • Looking after yourself at the expense of the team or other departments
  • Putting the team under a lot of pressure at the end of the month
  • Being lazy and leaving the less attractive tasks to someone else
  • Going against the agreed process because it suits you
  • Making fun at someone else’s expense – even if you think it is banter
  • Not picking up tasks when someone is away - no matter the reason for the absence.

visionary
We strive for success of our business for today and tomorrow, driving for bold and pro-active solutions to the challenges and opportunities we face

IS

  • Keeping an open mind and adapting to change, such as tech and strategies
  • Gathering views from all employees when making wider business decisions
  • Keeping staff fully trained so they can embrace future trends
  • Taking advantage of innovative tech to improve the business
  • Keeping everyone focused on one goal and sharing the journey to get there
  • Keeping everyone focused on one goal and sharing the journey to get there

IS NOT

  • Looking backwards and saying ‘we’ve done this before’
  • Being dismissive of ideas without giving them time to be thought through
  • Keeping information about Ford’s journey restricted
  • Failing to follow through on ideas and process changes when it gets tough
  • Being unwilling to invest in the new i.e. technologies and strategies
  • Doing the same thing and expecting a different result
  • Being part of the problem