CURRENT VACANCIES AT BRIDGEND FORD

Commercial Vehicle Sales Executive

We are looking for a self-motivated, results-driven salesperson who thrives on closing deals and winning new business opportunities whilst delivering a first-class customer journey. You must be hardworking and focused. A sales professional, not an order taker. Previous Commercial vehicle sales experience is essential, as is astrong B2B field sales background. You will be motivated and driven with the ability to work on your initiative as well as integrating fully into a successful team.

You will be expected to develop new customers and manage the existing contract base. You are articulate, show you hold customers in high esteem, reliable, honest and trustworthy. You maintain a positive, caring, and calm manner at all times. You must be able to demonstrate how you have built long-lasting and effective customer relationships that benefit both the customer and the business. You need to be target driven and show aspiration to be the best in your field.

You will:

• Be an ambitious, enthusiastic, competitive & results-driven individual, and an asset to an already successful team.
• Have a proven track record of B2B sales development, working within a defined sales process, hitting and exceeding sales targets, with a minimum of 5 years’ experience.
• Have a stable career history.
• Have exemplary people skills, being a good listener with strong empathy, qualifying, negotiation and closing skills. Have a friendly telephone manner with excellent email/keyboard and presentation skills.
• Be committed to achieving and exceeding monthly, quarterly and annual sales targets.
• Be fully FCA accredited with a track record of compliance.
• Have a thorough knowledge of finance packages and a track record in achieving KPIs in financial services and secondary accessories.
• Be confident to make outbound calls and visit potential new customers.
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Your role will include:

• Sales and promotion of new commercial vehicles in line with dealership and manufacturer standards.
• Confidently build rapport with customers to identify and establish their needs, and promote suitable vehicle features and benefits.
• Qualifying sales enquiries to provide accurate advice on finance packages and in turn quotations.
• Identifying and generating new & existing business opportunities within your region.
• Make personalised video sales presentations & demonstrations.
• Manage your sales administration in an accurate and timely manner from initial enquiry to customer collection.
• Propose & manage finance applications.
• Management of our customer records and diary through our CRM system.
• Deliver outstanding customer service in all aspects of the role. Confidently build rapport with customers to identify and establish their needs, and promote suitable vehicle features and benefits.

Package for the right candidate will include a company vehicle, 30 days holiday per year, and an OTE of £50k +.

To apply please send a copy of your CV to info@bridgendford.co.uk

Accounts Administrator (Maternity Cover - 12 Month Contract)

We are a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales. We have a 12 month maternity cover position available in our accounts team as a Accounts Administrator.

Requirements & responsibilities of this position involves:

• Experience required reconciling accounts
• Processing payments
• Credit control
• General office duties
• Organised with good administration and time management abilities
• Strong administration skills in a fast paced environment
• Good, clear communication skills to communicate credibly with customers, colleagues and management
• Intermediate IT skills including the ability to use Microsoft with the aptitude to grasp other IT & Accounts systems

To be successful in this role, you should have a Finance or Accounting background.

To apply please send a copy of your CV to info@bridgendford.co.uk

Panel Beater

We are a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales. We have a full time position available in our Accident Repair Centre as a Panel Beater. We are looking for a qualified panel technician to work alongside our existing team.

Key role and responsibilities of this position involves:

• Operation of body alignment jigs
• Panel straightening and filling
• Replacement of panels
• Welding and bonding of vehicle structure
• Strip & rebuild of trim
• Removing & replacing complete body shell
• Knowledge of repair methods
• Keep accurate list of parts required
• Comply with BS10125 and company procedures
• Comply with health and safety procedures
• Maintain high standards of house-keeping
• Attend training courses when required
• Supporting each other in this busy environment

The successful candidate will have the following characteristics / demonstrable experience:

• Highly competent in all areas of body repair
• Experience working to a high standard at all times
• Possess a flexible approach
• Committed to achieve excellent customer satisfaction
• Positive, professional attitude
• Ability to work unsupervised
• Highly motivated
• Ability to work to deadlines and targets in a busy environment
• Help achieve sales targets
• Attentiveness to safety and quality
• ATA Senior Panel Technician accreditation / willingness to achieve ATA within a reasonable time

Essential:

ATA Senior Panel Technician

NVQ Level 3 or City & Guilds Qualified / suitable experience as a panel technician

A full driving licence with a maximum of 6 points.

Desirable but not essential:

Manufacturer Experience

Ford Trained

Benefits:

• 30 days holiday including Bank Holidays per annum (Jan – Dec allocation)
• Free personal health surveillance annually
• Company pension scheme
• Cycle to work scheme
• Vehicle purchase discounts
• Vehicle maintenance discounts
• Excellent working environment/conditions
• Uniform supplied
• Contribution towards work boots
• Free parking
• Paid rest breaks
• Ford manufacturer training
• Upkeep/achievement of ATA Certification

This is a permanent, full time position.

Immediate start available.

Working hours:

40 hours per week

Monday – Friday: 8:30am – 5:00pm

(A degree of flexibility with hours is required; to work overtime when work demands. This can be on both weekday and weekends)

Salary:

OTE £40,000

Bonus: no sold hours held back.

Overtime paid at time + ½ attended (plus bonus hours sold).

Location:

Accident Repair Centre, Bridgend Ford, Cowbridge Road, Waterton Ind Est CF31 3BF

Send your CV to info@bridgendford.co.uk

Customer Service Advisor ARC

We are a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales. We have a full time position available in our Accident Repair Centre as a Customer Service Advisor / Administrator. Our Bodyshop is BS10125, Insurance and Manufacturer approved.

Benefits:

• 30 days holiday including Bank Holidays per annum (Jan – Dec allocation) increased with long service
• Long Service Award Program
• Company pension scheme
• Cycle to work scheme
• Vehicle purchase discounts
• Vehicle maintenance discounts
• Excellent working environment/conditions
• Uniform supplied
• Free parking
• Bonus Scheme
• Ford manufacturer training
• Fantastic long-term career prospects with a growing business

Key role and responsibilities of this position involves:

Cultivating close and harmonious relationships with all work providers, customers and colleagues.

• Managing telephone calls, emails and customers in person.
• Assisting the customer and leading them through the repair process by agreeing repair requirements and arranging bookings.
• Carry out ‘vehicle check in’ and ‘check out’ procedure.
• Managing loan car use.
• Keeping customers informed of job progress and completion date.
• Completing all administration paperwork for vehicle repair orders.
• Maintaining and updating in house and external management systems accurately and timely.
• Managing collection, deliveries and recovery of vehicles.
• Maintaining good housekeeping standards and orderly administration of your work.

Handling money; collecting excess or repair payments from the customer and completing daily banking.

• Reporting to the Bodyshop Manager and Workshop Controller

The successful candidate will have the following characteristics / demonstrable experience:

• A positive and professional attitude

Customer handling and satisfaction

• Strong teamwork skills
• Strong organisational, administrative and multi-tasking skills– capable of planning and prioritising work
• Confident and professional communication skills
• IT literate and experience with Microsoft Office Packages
• Ability to work unsupervised and make decisions

Ability to work to deadlines and targets in a busy environment

• Good interpersonal skills
• Possess a flexible approach
• Highly motivated

Essential:

This position is the forefront of the department; the candidate must be reliable and presentable.

A full driving licence with a maximum of 6 points.

Desirable but not essential: (Full in-house training will be provided):

Candidates with an automotive background or experience in a similar position in the motor trade.

Experience of Autoflow or Power.

Experience working with motor insurance companies

This is a permanent, full time position.

Immediate start available.

Working hours:

Monday – Friday 9:00am – 6:00pm / 8:30am – 5:30pm (a degree of flexibility with hours is required to work overtime)

Saturdays 9:00am – 1:00pm (1:3 on a rota)

30 days holiday including Bank Holidays per annum.

Salary:

£18,500 - £20,000 /year

Salary is negotiable depending on experience plus bonus scheme.

Location:

Accident Repair Centre, Bridgend Ford, Cowbridge Road, Waterton Ind. Est., CF31 3BF

Please send your CV to gemma@bridgendford.co.uk

Please see our website for more vacancies at Bridgend Ford: