CURRENT VACANCIES AT BRIDGEND FORD

Service Advisor

We are one of South Wales’ largest privately-owned Ford Main Dealers, operating from a state-of-the-art facility in Bridgend.  We are a family-run business that has proudly served the community for over 35 years and constantly striving to provide the best customer service in the industry.

The Service department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, the business are looking for an experienced and highly motivated customer service professional who has a passion for exceeding customer expectations.

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards hard work?

To be successful, you will:

• Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
• Have a proven track record of delivering excellent customer service,
• achieving and exceeding targets, with a minimum of 2 years of customer handling experience.
• Have a stable career history.
• Have exemplary time management skills.
• Be committed to achieving and exceeding targets for quality and customer experience.
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Be very comfortable using computers
• Have a full, clean driving licence.

Don't worry if you are not currently working for a car dealership, we have the training and facilities to help you make the next big step in your career.

Your role will include:

• Understanding customer requirements.
• Keeping customers up to date.
• Invoicing.
• Negotiating sales for required work identified by technicians.
• Carrying out video health checks of all vehicles to show customers’ existing and potential concerns.

We provide a leading remuneration package that significantly rewards hard work and excellence in customer care.

Job Types: Full-time, Permanent

To apply please send a copy of your CV to info@bridgendford.co.uk

Product Specialist

We are one of South Wales’ largest privately-owned Ford Main Dealers, operating from a state-of-the-art facility in Bridgend. Due to our continued growth and success, the business are looking to expand their team offering an exciting and rewarding opportunity for a product specialist in our Car Sales Team.

The ideal candidate will work in a fast-paced environment and strengthen our growing business. As a product specialist you will take great pleasure and pride in delighting customers at every opportunity, you will be instrumental in building and maintaining strong relationships with our customers and showcasing our award-winning range of vehicles.

The ideal candidate will have the following qualities;

• Love dealing with people
• Proven outstanding customer service skills
• Excellent communication
• Confident telephone manner
• Ability to gather and retain information
• Ability to quickly and easily build rapport
• Naturally inquisitive, and excellent at asking questions
• Comfortable and confident with IT
• Motivated self-starter
• Flexible with schedule, working hours based on the needs of the business including weekends
• Organised and structured
• Process-driven
• Excellent timekeeping
• Ability to gel with a team

Full UK driving licence (no more than 6 points).

This is a permanent, full time position.

In return you will receive a generous salary and benefits package

Salary: £21,000 - £23,000 dependant on experience

This is a permanent, full time position.

Benefits;

• Company Vehicle
• Workplace Pension
• Employee Referral Scheme
• Vehicle purchase referral scheme
• Vehicle Purchase Discount
• Vehicle Maintenance Discount
• Parts Purchasing discount
• Cycle to work scheme
• Length of service awards
• Monthly prize draws

To apply please send a copy of your CV to info@bridgendford.co.uk

Light Commercial Vehicle Technician

We are a family-run business that has proudly served the community for over 35 years and constantly striving to provide the best customer service in the industry.

Our Commercial Vehicle service department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated technician who has a passion for working on vehicles with a ‘right first-time’ attitude.

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards quality and hard work?

To be successful, you will:

• Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
• Have a proven track record of repairing vehicles to the highest standard, achieving and exceeding targets, with a minimum of 2 years of experience.
• Have a stable career history.
• Have exemplary technical skills.
• Be committed to achieving and exceeding targets for quality and customer experience.
• Have a formal qualification in Automotive City & Guilds/ NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Don't worry if you are not currently working for Ford, we have the training and facilities to help you make the next big step in your career.

Your role will include:

• Regular vehicle maintenance.
• Diagnosing and fixing vehicle faults.
• Using IT-based diagnostic software.
• Carrying out video health checks of all vehicles to show customers’ existing and potential concerns.

We provide a leading remuneration package that significantly rewards hard work and quality of work.

Job Types: Full-time, Permanent

Salary: 23,000-£25,000 per year (plus bonus + experience dependant)

Job Types: Full-time, Permanent

To apply please send a copy of your CV to info@bridgendford.co.uk​

Car Technician

We are a family-run business that has proudly served the community for over 35 years and constantly striving to provide the best customer service in the industry.

Our service department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated technician who has a passion for working on vehicles with a ‘right first-time’ attitude.

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards quality and hard work?

To be successful, you will:

• Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
• Have a proven track record of repairing vehicles to the highest standard, achieving and exceeding targets, with a minimum of 2 years of experience.
• Have a stable career history.
• Have exemplary technical skills.
• Be committed to achieving and exceeding targets for quality and customer experience.
• Have a formal qualification in Automotive City & Guilds/ NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Don't worry if you are not currently working for Ford, we have the training and facilities to help you make the next big step in your career.

Your role will include:

• Regular vehicle maintenance.
• Diagnosing and fixing vehicle faults.
• Using IT-based diagnostic software.
• Carrying out video health checks of all vehicles to show customers’ existing and potential concerns.

We provide a leading remuneration package that significantly rewards hard work and quality of work.

Job Types: Full-time, Permanent

Salary: £19,000.00-£24,000.00 per year (plus bonus + experience dependant)

To apply please send a copy of your CV to info@bridgendford.co.uk​

Commercial Vehicle Sales Executive

We are one of South Wales’ largest privately-owned Ford Main Dealers, operating from a state-of-the-art facility in Bridgend. Due to our continued growth and success, the business are looking to expand their team offering an exciting and rewarding opportunity to a sales professional with commercial vehicle experience.

The Job role will include:

• Sales and promotion of new commercial vehicles in line with dealership and manufacturer standards.
• Confidently build rapport with customers to identify and establish their needs, and promote suitable vehicle features and benefits.
• Qualifying sales enquiries to provide accurate advice on finance packages and in turn quotations.
• Identifying and generating new & existing business opportunities within your region.
• Make personalised video sales presentations & demonstrations.
• Manage your sales administration in an accurate and timely manner from initial enquiry to customer collection.
• Propose & manage finance applications.
• Management of our customer records and diary through our CRM system.
• Deliver outstanding customer service in all aspects of the role.

The ideal candidate will:

• Be an ambitious, enthusiastic, competitive & results-driven individual, and an asset to an already successful team.
• Have a proven track record of B2B sales development, working within a defined sales process, hitting and exceeding sales targets, with a minimum of 5 years’ experience.
• Have a stable career history.
• Have exemplary people skills, being a good listener with strong empathy, qualifying, negotiation and closing skills. Have a friendly telephone manner with excellent email/keyboard and presentation skills.
• Be committed to achieving and exceeding monthly, quarterly and annual sales targets.
• Be fully FCA accredited with a track record of compliance.
• Have a thorough knowledge of finance packages and a track record in achieving KPIs in financial services and secondary accessories.
• Be confident to make outbound calls and visit potential new customers.
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Job Types: Full-time, Permanent

Salary: OTE £45-£50,000 per year

Benefits;

• Company Vehicle
• Workplace Pension
• Employee Referral Scheme
• Vehicle purchase referral scheme
• Vehicle Purchase Discount
• Vehicle Maintenance Discount
• Parts Purchasing discount
• Cycle to work scheme
• Length of service awards
• Monthly prize draws

To apply please send a copy of your CV to info@bridgendford.co.uk