CURRENT VACANCIES AT BRIDGEND FORD

Workshop Technician

You will be working for a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales.

We are currently looking for a driven, knowledgeable technician to join our experienced team of commercial technicians within the Service Department; specialising in Ford light commercial vehicles. The successful candidate will be a be a team player who works well under pressure and has a passion for both customer service and keeping up to date with the latest automotive technologies.

The main purpose of this role is to diagnose faults and defects in vehicles presented to the workshop and to undertake with due care, skill and diligence all requisite repairs and replacements where necessary to the industry highest standard.

The successful candidate will:

• be qualified to Level 3 (City & Guilds, NVQ or equivalent)
• have 3+ years of workshop experience
• have the ability to work within given timescales
• be capable of tackling all aspects of vehicle repairs and servicing
• be familiar with current diagnostic equipment
• possess an aptitude of technical skills
• be required to maintain a safe and productive work environment
• own a stocked tool box
• have the ability to communicate with a diverse work group
• have a positive attitude and excellent work ethic
• Hold a Cat C UK / EU Driving Licence with no more than 6 points

Desirable but not essential:

have a sound understanding of vehicle electrics

Working Hours:

Monday – Friday 08:30 – 17:00

Saturday’s (1 in 3) 08:30 – 17:00

Salary: Dependent on experience + bonus

Job Type: Full-time

Send your CV to info@bridgendford.co.uk

Product Specialist

We are a family owned, franchised Ford dealer based in Bridgend, South Wales. As well as catering for Service, Parts, Used car and Commercial vehicle customers, we have a strong New Car Sales team that is looking for Product Specialists to work in a fast-paced environment and strengthen our team. In recent months we have set our sights on conquest business which has enabled us to increase our market share in Bridgend, and you will be instrumental in building and maintaining strong relationships with our customers, and showcasing our award-winning range of vehicles.

You will have the following qualities;

• Love dealing with people
• Outstanding customer service skills
• Excellent communication
• Good telephone manner
• Ability to gather and retain information
• Ability to quickly and easily build rapport
• Excellent at asking questions
• Comfortable and confident with IT
• Motivated self-starter
• Flexible with schedule, working hours based on the needs of the business including weekends
• Organised and structured
• Process driven
• Excellent time keeping
• Ability to gel with a team
• Full UK driving licence (no more than 6 points)

As a product specialist you will be responsible for handling customer enquiries generated online and via the phone, within a specific timeframe, and converting these enquiries into appointments. During these visits you will quickly build rapport with our customers by taking a genuine interest in them, and asking relevant questions in order to identify their needs and wishes. You will present our fabulous range of vehicles and provide a thorough vehicle presentation and demonstration drive to assist our customers in identifying the correct vehicle for their needs.

In return we can offer excellent rates of remuneration to the right candidates.

Job Type: Full-time

Salary: £20,000.00 to £23,000.00 /year

Send your CV to info@bridgendford.co.uk

Weekend Host

We are a thriving family run business since 1986, and we are currently recruiting a weekend Host/Receptionistfor our dynamic New Car Showroom to support our growing team. You will be required to work Saturdays and occasional Sundays, with additional days in the week possible to cover leave from time to time.

The main duties are;

• Ensuring all visitors to the showroom are welcomed immediately and introduced to the relevant person/department.
• Dealing with all calls efficiently and promptly, taking full details where required.
• Ensuring the reception area is always staffed and presentable.
• Offering and making refreshments for customers.
• Constant monitoring of all customers in the waiting area to ensure that they are dealt with as quickly as possible, and offered further refreshments if long term waiters.
• Keep the waiting area clean and tidy, and the refreshment station fully stocked at all times.

The successful candidate will have experience in a customer facing role, along with exemplary customer service skills. A competitive remuneration package is available for the right person.

Job Type: Part-time

Experience:

• Customer Service: 1 year (Preferred)

Education:

• GCSE or equivalent (Preferred)

Location:

• Bridgend, Bridgend (Preferred)

Flexible Working Options Available:

• Part-time

Send your CV to info@bridgendford.co.uk

New Commercial Vehicle Sales Executive

This is a not-to-miss opportunity for an experienced and professional New CV Sales Executive, to join our expanding team at Bridgend Ford, a Family Owned Ford Main Dealer in Bridgend.

Reporting to the Sales Manager, and working as part of a sales team in an award-winning commercial vehicle dealership, you will be required to provide our customers with the unrivalled levels of service that we have become renowned for. You will understand and qualify customer needs to correctly specify and sell new Ford commercial vehicles and Ranger Pick-up Trucks. You must explain warranty, service arrangements, introduce the customer to the Service Department and demonstrate the vehicle's features and offer any other support that may be required. You must also proactively seek and secure repeat and additional vehicle sales using prospecting, follow-up, referral and other available methods. From this, you must update our client's records with customer information to ensure that the database is fully and accurately maintained in accordance with GDPR regulations. You will be able to explain the range of Commercial Vehicle financing options that are available and be fully aware of the relevant FCA regulations.

To be eligible, you must be able to easily commute to Bridgend, be of smart appearance, IT literate, organised with your workload, and be highly sales motivated with the ability to work towards KPI's and under pressure.

We are ideally looking for candidates with a stable and robust track record in automotive sales (preferably commercial vehicles) alongside a UK driving license with minimal points.

For your hard work, we are offering:

• Starting basic salary of £15,000 per annum.
• An uncapped and realistic on-target-earning of up to £50,000+ per annum subject to sales performance.
• Use of a company vehicle.
• 30 days annual holidays including Bank Holidays on a rota basis
• Full manufacturer-approved training from Ford.
• Workplace pension and staff benefits scheme.
• Fantastic long-term career prospects selling the Number One Brand in the UK at South Wales’ most successful Transit Centre.

If you have not had a reply to your application within six weeks, you have not been successful at this time.

Job Type: Full-time

Experience:

• industry: 1 year (Preferred)

Licence:

• Driving License (Required)

Send your CV to info@bridgendford.co.uk

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Can’t find the position that’s right for you? Register your CV

We are always searching for new talent to join our team! So even if we don’t have a position for you at the moment, we could possibly have one in the future.

Please send us your CV to info@bridgendford.co.uk and tell us which position you would like to be considered for.

Your application will be kept in our system and sent to the relevant manager when they advertise a new role in the future that matches your experience and qualifications.

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If you believe that you would be well suited to our job requirements, please send us your CV using the information provided. We receive large numbers of applications and it may take some time for us to read through them all. If you have not received a response from us within 4 weeks then you have been unsuccessful. All CV’s that we receive will be kept on file for 6 months and then permanently deleted. If you would like to learn more about how we protect your information please take a look at our Privacy Policy which you will find on our website.