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CURRENT VACANCIES AT BRIDGEND FORD
SERVICE - Service Advisor
We are a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales. We have a full time position available in our Service department as a Service Advisor.
A large part of this position involves:
Cultivating close and harmonious relationships with all work providers, customers and colleagues in a busy work environment.
Managing telephone calls, emails and customers in person.
Assisting the customer and leading them through the repair process by agreeing repair requirements and arranging bookings.
Carry out ‘vehicle check in’ and ‘check out’ procedure.
Managing loan car use.
Keeping customers informed of job progress and completion date.
Completing all administration paperwork for vehicle repair orders.
Maintaining good housekeeping standards and orderly administration of your work.
Handling money; collecting payments from the customer and completing daily banking.
Handling customer concerns
The successful candidate will have demonstrable experience in:
- Customer handling and satisfaction
- Strong teamwork skills
- Strong organisational, administrative and multi-tasking skills
- Confident and professional communication skills
- IT literate and experience with Microsoft Office Packages
- Ability to work unsupervised and make decisions
- Ability to work to deadlines and targets in a busy environment
- Confidence in handling challenging situations
Essential
This position is the forefront of the department; the candidate must be reliable and presentable.
A full driving licence with less than 6 points.
Flexibility during busy retail periods.
Desirable but not essential (Full in-house training will be provided):
Candidates with an automotive background or experience in a similar position in the motor trade.
Experience using a Dealer Management System, Motability and 1-link.
Working hours:
Monday – Friday 7:30-5:00, 8:00-5:30 or 8:30-6:00
Saturdays 8:00-1:00 (subject to change)
30 days holiday including Bank Holidays per annum.
This is a permanent, full time position.
Salary is negotiable depending on experience plus bonus scheme.
Job Type:
Full-time
Salary:
Negotiable depending on experience
SALES - Administrator
We are a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales. We have a full time position available in our Sales team as a Sales Administrator.
The successful candidate will be working in our busy Sales Department. The purpose of the role is to provide administrative support to all sales executives and carry out typical admin duties such as, invoicing, monitoring and updating databases, taxing, finance queries, vehicle payments, new vehicle deliveries.
It is a fast paced environment where you will need the ability to prioritise and problem solve meeting frequent targets & deadlines.
The successful candidate will:
- Be methodical with first-class time management
- Have strong organisational, administrative and multi-tasking skills
- Be confident and professional communication skills
- Have strong teamwork skills
- Be IT literate and experience with Microsoft Office Packages
- Have the ability to work unsupervised and make decisions
- Have the ability to work to deadlines and targets in a busy environment
Desirable but not essential(Full in-house training will be provided):
Candidates with an automotive background or experience in a similar position in the motor trade.
Experience of Contact Advantage and Power DMS.
This is a permanent, full time position.
Working hours:
Monday – Friday 8:30am – 5:00pm (a degree of flexibility with hours is required to work overtime including weekends, during busy periods)
30 days holiday including Bank Holidays per annum. Salary is negotiable depending on experience plus overtime paid at time and a half.
Job Type: Full-time
Salary: £17,264.00 to £18,000.00 /year
SERVICE - Transit Centre Commercial Technician
You will be working for a dynamic, progressive and privately owned Ford Dealer in Bridgend, South Wales.
We are currently looking for a driven, knowledgeable technician to join our experienced team of commercial technicians within the Service Department; specialising in Ford light commercial vehicles. The successful candidate will be a be a team player who works well under pressure and has a passion for both customer service and keeping up to date with the latest automotive technologies.
The main purpose of this role is to diagnose faults and defects in vehicles presented to the workshop and to undertake with due care, skill and diligence all requisite repairs and replacements where necessary to the industry highest standard.
Desirable but not essential:
- MOT Class 4 qualified
- manufacturer experience
- have a sound understanding of vehicle electrics
Monday – Friday 08:30 – 17:00
Saturday’s (1 in 3) 08:30 – 17:00
If you feel you have the relevant experience to undertake this new and challenging role please forward your CV to telephones@bridgendford.co.uk.
The successful candidate will:
- be qualified to Level 3 (City & Guilds, NVQ or equivalent)
- have 3+ years of workshop experience
- have the ability to work within given timescales
- be capable of tackling all aspects of vehicle repairs and servicing
- be familiar with current diagnostic equipment
- possess an aptitude of technical skills
- be required to maintain a safe and productive work environment
- own a stocked tool box
- have the ability to communicate with a diverse work group
- have a positive attitude and excellent work ethic
- Hold a Cat C UK / EU Driving Licence with no more than 6 points
- MOT Class 4 qualified
- manufacturer experience
- have a sound understanding of vehicle electrics
Salary: Dependant on experience + bonus
Are you ready to become our next apprentice? We are always on the lookout for young and ambitious talent to strengthen our workforce, could this be you? Register your interest now.
Can’t find the position that’s right for you? Register your CV
We are always searching for new talent to join our team! So even if we don’t have a position for you at the moment, we could possibly have one in the future.
Please send us your CV to info@bridgendford.co.uk and tell us which position you would like to be considered for.
Your application will be kept in our system and sent to the relevant manager when they advertise a new role in the future that matches your experience and qualifications.
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