CURRENT VACANCIES AT BRIDGEND FORD

Service Advisor

We are a family-run business that has proudly served the community for over 35 years and constantly striving to provide the best customer service in the industry.

Our Service department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated customer service professional who has a passion for exceeding customer expectations.

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards hard work?

To be successful, you will:

• Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team
• Have a proven track record of delivering excellent customer service, achieving and exceeding targets, with a minimum of 2 years of customer handling experience.
• Have a stable career history.
• Have exemplary time management skills.
• Be committed to achieving and exceeding targets for quality and customer experience.
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Be very comfortable using computers
• Have a full, clean driving licence.

Don't worry if you are not currently working for a car dealership, we have the training and facilities to help you make the next big step in your career.

Your role will include:

• Understanding customer requirements
• Keeping customers up to date
• Invoicing
• Negotiating sales for required work identified by technicians
• Carrying out video health checks of all vehicles to show customers’ existing and potential concerns

We provide a leading remuneration package that significantly rewards hard work and excellence in customer care.

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

To apply please send a copy of your CV to info@bridgendford.co.uk

Product Specialist

Job Description:

We are a family-owned, franchised Ford dealer with an exemplary reputation based in Bridgend, South Wales. Our Car Sales team is looking for Product Specialists to work in a fast-paced environment and strengthen our growing business. In recent months we have set our sights on conquest business which has enabled us to increase our market share in Bridgend, and you will be instrumental in building and maintaining strong relationships with our customers and showcasing our award-winning range of vehicles.

You will have the following qualities;

• Love dealing with people
• Proven outstanding customer service skills
• Excellent communication
• Confident telephone manner
• Ability to gather and retain information
• Ability to quickly and easily build rapport
• Naturally inquisitive, and excellent at asking questions
• Comfortable and confident with IT
• Motivated self-starter
• Flexible with schedule, working hours based on the needs of the business including weekends
• Organised and structured
• Process-driven
• Excellent timekeeping
• Ability to gel with a team
• Full UK driving licence (no more than 6 points)

As a product specialist you will be responsible for handling customer enquiries generated online and via the phone, within a specific time frame, and converting these enquiries into appointments. During these visits, you will quickly build rapport with our customers by taking a genuine interest in them and asking relevant questions to identify their needs and wishes. You will present our fabulous range of vehicles and provide a thorough vehicle presentation and demonstration drive to assist our customers in identifying the correct vehicle for their needs.

You will always strive to provide remarkable customer service and nothing gives you greater satisfaction than delighting our customers through an extraordinary interaction. You will be eager to actively keep up to date with your knowledge of our models, specifications, and technology, and will earn the trust of your customers and colleagues by offering guidance, knowledge, tips and training.

In return, we can offer excellent rates of remuneration to the right candidates.

If you have not heard from us within 6 weeks of the date of your application you have been unsuccessful at this time.

Job Types: Full-time, Permanent

Salary: £20,000.00-£23,000.00 per year

To apply please send a copy of your CV to info@bridgendford.co.uk​

Light Commercial Vehicle Technician

We are a family-run business that has proudly served the community for over 35 years and constantly striving to provide the best customer service in the industry.

Our Commercial Vehicle service department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated technician who has a passion for working on vehicles with a ‘right first-time’ attitude.

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards quality and hard work?

To be successful, you will:

• Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
• Have a proven track record of repairing vehicles to the highest standard, achieving and exceeding targets, with a minimum of 2 years of experience.
• Have a stable career history.
• Have exemplary technical skills.
• Be committed to achieving and exceeding targets for quality and customer experience.
• Have a formal qualification in Automotive City & Guilds/ NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Don't worry if you are not currently working for Ford, we have the training and facilities to help you make the next big step in your career.

Your role will include:

• Regular vehicle maintenance.
• Diagnosing and fixing vehicle faults.
• Using IT-based diagnostic software.
• Carrying out video health checks of all vehicles to show customers’ existing and potential concerns.

We provide a leading remuneration package that significantly rewards hard work and quality of work.

Job Types: Full-time, Permanent

Salary: 23,000-£25,000 per year (plus bonus + experience dependant)

Job Types: Full-time, Permanent

To apply please send a copy of your CV to info@bridgendford.co.uk​

Car Technician

We are a family-run business that has proudly served the community for over 35 years and constantly striving to provide the best customer service in the industry.

Our service department has seen a huge growth in recent times and continues to increase; to maximise the opportunity of this growth, we are looking for an experienced and highly motivated technician who has a passion for working on vehicles with a ‘right first-time’ attitude.

Do you want to work with a business where the owner knows your name and asks how your day is going?

Are you prepared to make the most of a bonus system that rewards quality and hard work?

To be successful, you will:

• Be an ambitious, enthusiastic, competitive individual, and an asset to an already successful team.
• Have a proven track record of repairing vehicles to the highest standard, achieving and exceeding targets, with a minimum of 2 years of experience.
• Have a stable career history.
• Have exemplary technical skills.
• Be committed to achieving and exceeding targets for quality and customer experience.
• Have a formal qualification in Automotive City & Guilds/ NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Don't worry if you are not currently working for Ford, we have the training and facilities to help you make the next big step in your career.

Your role will include:

• Regular vehicle maintenance.
• Diagnosing and fixing vehicle faults.
• Using IT-based diagnostic software.
• Carrying out video health checks of all vehicles to show customers’ existing and potential concerns.

We provide a leading remuneration package that significantly rewards hard work and quality of work.

Job Types: Full-time, Permanent

Salary: £19,000.00-£24,000.00 per year (plus bonus + experience dependant)

To apply please send a copy of your CV to info@bridgendford.co.uk​

Commercial Vehicle Sales Executive

We are looking for a self-motivated, results-driven salesperson who thrives on closing deals and winning new business opportunities whilst delivering a first-class customer journey. You must be hardworking and focused. A sales professional, not an order taker. Previous Commercial vehicle sales experience is essential, as is astrong B2B field sales background. You will be motivated and driven with the ability to work on your initiative as well as integrating fully into a successful team.

You will be expected to develop new customers and manage the existing contract base. You are articulate, show you hold customers in high esteem, reliable, honest and trustworthy. You maintain a positive, caring, and calm manner at all times. You must be able to demonstrate how you have built long-lasting and effective customer relationships that benefit both the customer and the business. You need to be target driven and show aspiration to be the best in your field.

You will:

• Be an ambitious, enthusiastic, competitive & results-driven individual, and an asset to an already successful team.
• Have a proven track record of B2B sales development, working within a defined sales process, hitting and exceeding sales targets, with a minimum of 5 years’ experience.
• Have a stable career history.
• Have exemplary people skills, being a good listener with strong empathy, qualifying, negotiation and closing skills. Have a friendly telephone manner with excellent email/keyboard and presentation skills.
• Be committed to achieving and exceeding monthly, quarterly and annual sales targets.
• Be fully FCA accredited with a track record of compliance.
• Have a thorough knowledge of finance packages and a track record in achieving KPIs in financial services and secondary accessories.
• Be confident to make outbound calls and visit potential new customers.
• Provide the highest levels of customer service - understanding the importance of repeat business.
• Have a full, clean driving licence.

Your role will include:

• Sales and promotion of new commercial vehicles in line with dealership and manufacturer standards.
• Confidently build rapport with customers to identify and establish their needs, and promote suitable vehicle features and benefits.
• Qualifying sales enquiries to provide accurate advice on finance packages and in turn quotations.
• Identifying and generating new & existing business opportunities within your region.
• Make personalised video sales presentations & demonstrations.
• Manage your sales administration in an accurate and timely manner from initial enquiry to customer collection.
• Propose & manage finance applications.
• Management of our customer records and diary through our CRM system.
• Deliver outstanding customer service in all aspects of the role. Confidently build rapport with customers to identify and establish their needs, and promote suitable vehicle features and benefits.

Package for the right candidate will include a company vehicle, 30 days holiday per year, and an OTE of £50k +.

To apply please send a copy of your CV to info@bridgendford.co.uk